Thursday, September 2, 2010

How to Get a Quick Tech Project Done Cheap

People sitting on the bench. It's no good. Sometimes it happens when a contract is signed, people are assigned to the project, and for one reason or another the project is delayed. It happens. You can think of it like an empty seat on an airplane, once the plane flys you can never sell that opportunity again. A consulting company, like an airline, is willing to sell that hour at cost.

Spitfire came up with a plan to utilize benched resources by offering short-term opportunities to help you. Here's how it works: While our consultants are waiting for projects to start, they can work on your short-term project (usually a couple of weeks) at a substantially discounted rate. You already know Spitfire has some of the most talented staff in the country. To get them at a reduced rate is a great opportunity to improve your IT.

To see consultants who are available for short-term assignments, go to our Facebook page (and "like" it). You will find our available resources in the "Cool Stuff" tab (Also note: Spitfire built the app that interfaces with social media platforms).

Monday, July 19, 2010

Spitfire & Spirits

At The Spitfire Group, we normally specialize in providing our clients with comprehensive technology solutions. But on Thursday July 22 Spitfire CEO Mark Richtermeyer will focus on serving cocktails for a good cause. Spitfire and Spirits will take place from 5-8 pm at the Denver Press Club and a portion of the proceeds will go to benefit KidsTek. KidsTek is a local nonprofit organization that provides today’s youth with the computer and life skills they will need for long-term academic and career success. KidsTek works with K-12 students in underserved communities to provide the keys to successful technology education. The hands-on technology education that KidsTek provides is helping to inspire future generations of innovators in the IT industry.

We at Spitfire know that technology and technology education is the driver of innovation. Join us for a drink Thursday night from 5-8 pm to see what The Spitfire Group can do for your company while supporting future generations of technology solution experts!

Thursday, June 24, 2010

Putting Trust to Work

One of the key reasons that Spitfire has been able to attract and build a strong team of talent is our underlying philosophy of treating people as adults. We basically lay out an expectation and expect our people to meet or exceed it. We don't micro-manage, we dont require specific times in the office, in fact we encourage them to work wherever they are most productive. We recognize that hours spent on a congested highway are hours that could be spent getting valuable work done. Our people are empowered to make key decisions for our company, and know that management will back them up.

We put a framework in place that governs how we operate and how we track metrics and productivity, and of course stay close enough to the customer to ensure that we are providing excellent customer service. But, we are really good about trusting our employees to make the right decision. I think that this trust is what makes the difference between a good place to work and a difficult one. I heard it again yesterday from a client that was enjoying his new job, that he is getting a lot done because his CEO trusted what he was doing, and trusted him to make good decisions. His job satisfaction was through the roof!

I must admit, as a CEO sometimes its hard to be so trusting. Especially when people are working remotely, and you don't necessarily know where they are or specifically what they are doing. Last week I needed an answer to a quick question and was unable to reach a key employee quickly (BTW a key component of this is a robust capability to communicate rapidly-we use IM, Cell phones, Text messaging and e-mail for different things), my first instinct was to question what was he doing, found out later he was sequestered in a client data center solving some mission critical issues for them. I found out when the client raved about how wonderful his work was that my first instinct to question was clearly incorrect. The employee reached me shortly thereafter and I got my question answered.

It also takes a robust interview process to ensure that prospective employees are conciencious and trustworthy. We ask a lot of questions that indicate to us if a person has great pride in their work, and if their work ethic supports a service oriented business.

I think thats why people enjoy working at Spitfire. In many respects they are free to craft their own future with their good decisions and a management structure that supports them.